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About the Author: Daniel Lin has 10 years of management consulting experience covering various projects in operations management, procurement and supply chain management. Daniel has a keen interest in business process re-engineering for improved efficiency and optimised performance. Daniel holds a Bachelor of Commerce degree from University of Queensland, as well as a Master degree of Applied Commerce from the University of Melbourne. Daniel is a qualified member of the Singapore Institute of Purchasing and Materials Management (SIPMM). He completed the Graduate Diploma in Logistics Management (GDLM) course on April 2018 at SIPMM Academy.