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About the Author: Julie Kwek has extensive experience in managing supply chains, specifically in implementing continuous improvements with systems, IoT and processes to increase efficiency and productivity of businesses. She holds a Bachelor's Degree of Business from the University of London, as well as a Masters of Finance degree from the Royal Melbourne Institute of Technology. Julie is a member of the Singapore Institute of Purchasing and Materials Management (SIPMM), and she completed the Advanced Diploma in Logistics and Supply Management (ADLSM) on January 2020 at SIPMM Institute.