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About the Author: Jack Faizal Bin Sulaiman has substantive years of experience in airport management, specifically in the specialized areas of rescue and emergency operations. He is currently a logistics specialist in airport emergency services and logistics operations. Jack is a member of the Singapore Institute of Purchasing and Materials Management (SIPMM). He completed the Diploma in Logistics and Supply Management (DLSM) on December 2020 at SIPMM Institute.