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About the Author: M. Nurahim Bin M. Masruri has more than 10 years of experiences in logistics and operations management, specifically in the heavy equipment and pharmaceutical sector. He is a qualified member of Singapore Institute of Purchasing and Materials Management (SIPMM). Nurahim holds a Diploma in Logistics Management (DLM) and he is currently completing the course on Graduate Diploma in Logistics Management (GDLM) at SIPMM Academy.