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About the Author: Winnie Teh Cheng Hoon has substantive years of experience in the field of business analysis, especially in the specialised areas of logistics and supply chain. She holds a Bachelor degree with Honours from University Utara Malaysia, and is a member of the Singapore Institute of Purchasing and Materials Management (SIPMM). Winnie completed the Diploma in Logistics and Supply Management (DLSM) on December 2020 at SIPMM Institute.