Automation Technologies for Logistics Service Providers

Written by Marie Ann E. Dionaldo, DLSM

by Marie Ann E. Dionaldo, DLSM

Today’s new generation of automation technologies has become the greatest innovation in achieving high standard practices for all businesses. It provides ultimate value and understanding of the workflow of everything that has shown a quick response according to its functions. The evolution of Automation Technologies has improved simultaneously for Logistics Service Providers, enabling various modes of collaborative workflows between humans and robots. Hence, Supply Chain has gone into so many ways to be a future-ready and implemented automation technologies to give high satisfaction to all mankind.

Artificial Intelligence (AI) Transforming Robotics

Artificial Intelligence in robots has become an excessively popular solution for all businesses that give new opportunities to improve efficiency, security, and save people valuable time. It composes a lot of data volumes, advanced algorithms, and unstoppable process development in computing power and storage. AI works for machines to learn from experience, regulate the new processes, and carry out human-like tasks. AI and Robotics are a substantial collaboration of automating tasks inside and out of doors in the factory setting. Artificial Intelligence expands the potential for robots to achieved computerized tasks, in high volume, accurately such as lifting, fetching, and carrying without fatigue.

Warehouse Robotics Technology

The new robotic technologies have become the most popular automation in the logistics industry. Implementing warehouse robotic technology will give an outstanding overall benefit. It will assist in the completion of various orders and eliminate manpower issues. This is the sort of science and technology that implicates the conception, scheme, manufacture, and operation of robots. Generated through the principle, and use of a computer that operates with artificial intelligence (AI), electronics, mechatronics, mechanical, nanotechnology, and bioengineering. A robot attributed a body, machines, a sensor system, an influence supply, and a computer brain that controls all. Typically, robots are a man-made version of animal life, they’re machines that replicate human and animal behavior. Robots have a programmable brain (a computer) that moves and changes its movement. Today, robots can effectively navigate the spread of environments.

Automated Guided Vehicle Systems (AGVs)

AGVs are easily integrated into the quality of the production environment. These are mobile robots that follow markers or wires on the floor or use visions or lasers. It is computer-controlled and wheel-based that travels on the floors without operators. Through a period the technology has become more advanced and so today automated vehicles are generally laser navigated. AGVs are used as unit load vehicles or forklifts, pallet trucks, used in sorting, storage, and cart vehicles. They are often used in manufacturing facilities, and in warehouses that are constantly looking for great results concerning productivity and flexibility.

Butler Robotics System

Butler is that the automated robotic “goods-to-person” solution. This technology seriously increases Intra-logistics productivity. It assists the storekeeper to reduce his time in walking throughout the warehouse while doing the picking. Robots will move around using trackless navigation guided by QR codes that are marked on the ground, and carrying shelves to a floor assistant. The Butler robotics solution offers a compelling business seeing more interest, with the boom in e-commerce globally has resulted in numerous businesses needed to manage same-day order-to-dispatch times rather than subsequent or more days for delivery.

Internet of Things (IoT)

This is a network of connected devices and sensors, interrelated, internet-connected objects that enable us to collect and transfer data over a wireless network without human intervention. It’s all about data that rely on an IP-based network to send data collected from connected devices. A ‘thing’ that connected to a medical device, a biochip transponder, a solar array, a connected automobile with sensors that aware of a driver to possible issues, any objects that outfitted with sensors which will gather data and transfer over a network. With newer technologies and connectivity schemes, IoT innovation will still evolve, advancing the transformation of unconnected objects into smart connected devices.

Machine-to-Machine Technologies (M2M)

The latest system that controls all the hardware inside the warehouse that essentially showing satisfaction on the results of all innovations. M2M systems operate peer-to-peer communications, into machines, sensors, and hardware over wired, or wireless networks. Technologies and services supported this concept to assist remotely manage and control equipment data. The most target of M2M is to permit access to sensor data and transmit to a network. Consequently, the software framework is programmed to assist a network device to explicate data, make quick decisions, and trigger automated actions. The popular kind of machine-to-machine communication is telemetry. Through the Internet and advanced processes of technology, it extended the tasks from pure science, engineering, and manufacturing to daily use products.

Radio Frequency Identification (RFID) Technology

It is a wireless technology that uses electromagnetic frequencies, automatically identify and track the thing. During this technology, the RFID tag wants to get attached to the thing. The reader is continuously sending radio waves. Whenever this object is within the range of the reader, then this RFID tag wants to transmit its feedback signal back to the reader. This is often almost like the technology that’s utilized in a barcode. But just in case of a barcode the thing and therefore the scanner should be the line of sight. As this RFID technology is not a line of sight technology, as far as this object is within the range of the reader, the object is in position to spot the reader and ready to send its feedback single back to the reader. Using RFID technology, we will track even multiple objects at an equivalent time.

Aerial Drones Technology

The Drones or UAV (Unmanned Aerial Vehicles) industry is developing rapidly and to change the movements of the Supply Chain Industry. Drone delivery has been in practice in most developed countries that have the capacity of making an inventory in a logistics warehouse, transporting goods by air, and carrying out security services. Using Drones in the warehouse play a massive role in taking accurate, and efficient results in inventory management. It is equipped with advanced optical, RFID, cameras, and barcoding sensor and give feedback to the operators. Drone delivery allows the customer to expect quick delivery and exact tracking status on a true time at anywhere. Also, drones make it possible to succeed in areas that can’t be reached by other modes of transport like the military, and the defence industry.

Autonomous Driving Technology

Autonomous Vehicles are believed to be the future of transportation. Driverless trucks that are equipped with radar sensors and cameras that navigate to stay in their lanes, slow down, and stop in the response to traffic lights or signals without human involvement. Self-driving vehicles are entirely operated with electronic eyes and ears. In this application to Logistics, the connectedness and efficiency of those vehicles will help overcome all transportation problems like traffic congestion and waste energy.

Global Positioning System (GPS) Technology

GPS plays a significant role in logistics service providers that navigate the better functions in tracing and tracking shipments. A smart device, that you can search and trace smoothly the locations of the vehicles. This is the perfect solution in running efficient transportation in logistics services, without making such stressful calls and messages to the drivers in locating them.

GPS tracking devices are organized to provide the best technology in the market. It has a variety of functions and form factors, a portable battery-operated device that is put on the backpack, professional fleet tracking devices that are hardwired to the vehicle, and satellite trackers that monitor the locations of heavy equipment within the shipping container stumped in the sea and everything in between. GPS works in the least times and most weather.


Automation Technologies have been an important driving economic growth and progress. The technology helped us move from a crafting system to amass a productive living environment. With better work and better living standards. Automation Technologies have brought us to the new generation of experts along with extraordinary understanding regarding the things that were impossible before. Nonetheless, the application of technologies has the bright side in life that would be shortly soon. Hence, the world has many things to offer and it has everything to be thankful in Supply Chain and Logistics Industry. Subsequently, Artificial Intelligence (AI) is growing exponentially in upgrading and executing technologies that give our life a tremendous opportunity to change.


Supply Chain Ads

A&D. (2019). “Artificial Intelligence Transforming Robotics”. Retrieved from, accessed on 12/09/2020.

MJV. (2019). “Machine to Machine”. Retrieved from , accessed on 11/09/2020

Natali Taglic. (2020). “What are Automated Guided Vehicles”. Retrieved from, accessed on 02/09/2020

Nurahim Bin Masruri, GDLM. (2017). “Innovative Technologies for Warehouse Implementation”. Retrieved from SIPMM:, accessed on 03/09/2020.

Wong Kam Foo, DLSM. (2020). “Technologies for Improving Logistics Productivity”. Retrieved from SIPMM, accessed on 31/08/2020. Yap MengKuan. DLSM. (2020).

“Application of Technologies for Logistics Integration”. Retrieved from SIPMM:, accessed on 11/09/2020.

About the Author: Marie Ann Dionaldo has substantive years of experience in the logistics and warehousing industry, specifically in customer service. Marie Ann holds a Bachelor of Public Administration degree and she is a member of the Singapore Institute of Purchasing and Materials Management (SIPMM). She completed the Diploma in Logistics and Supply Management (DLSM) on September 2020 at SIPMM Institute.