Application of Technologies for Logistics Integration

Written by Yap Meng Kuan, DLSM

by Yap Meng Kuan, DLSM

Integrated Logistics plays a vital role in the total supply chain, ensuring an uninterrupted and timely supply of raw materials, work-in-progress, and finish product to end consumer. Integrated Logistics is a one-stop solution provided by logistics service provider to their customers. The key factors of a successful integrated logistics is to have a good transportation and distribution planning, as well as the effective management of inventory stock level in the warehouse operations.

Fleet Management System (FMS)

The system uses software and technology to help transportation to comply with guidelines for the management of fleet. It has many different functions, such as vehicle maintenance; telematics; safety management; fuel management and management of the fleet drivers to enable a smooth and well organized transition of vehicles and operations. Combined with asset management capabilities, it also enables the tracking of the delivery of products.

Tracking System

The system is utilized to monitor data of products on the move and to provide real-time information on the fleet. It simplifies the overall delivery process by adopting the end-to-end visibility and control solution which allow planning and management of shipments as well as choosing the most cost-effective mode of shipment.It supports allocation automation system, live location tracking, optimization of the delivery route and electronic proof of delivery.

Real-time tracking allows customers to track their orders instantly. Real-time reports and KPI dashboards can be retrieved for analysis.The system also enables proactive tracking and tracing of real-time data to provide feedback and options at any time. Statistics can be extracted from information for assessment on the efficiency of the shipment and effective shipment management decision.

Internet of Things (IoT)

IoT is a network of sensors that data are embedded with electronic system, IoT increases the connectivity of devices with unique identifiers (UIDs) for communication and connection with the outside world via the internet. IoT has been used on the development of vehicle connectivity technologies to manage the location of important assets for the business.


RFID tags uses smart barcode attached to a product for identification and tracking. It sends real-time tracking with up-to-the-minute live tracking data and can be used for various applications. Passive RFID tags are inexpensive, more popular, very durable and likely to last a lifetime. It does not require a direct line of vision to the scanner although it has a shorter read range.

Autonomous Trucks

Equipped with radar sensors and cameras, these driverless trucks can trail each other at equal speed on the road, with real-time visibility on the movement of cargo and dynamic path planning system which is essential for applications, such as traffic monitoring, fuel economy and path modification. With the ability to handle stop-and-go traffic, they are an essential asset in the port. For safety measures, autonomous trucks are fitted with sensors for appropriate control of speed for the vehicle.

Aerial Drones

Drones equipped with advanced optical, RFID and barcoding sensor have improved inventory cycle count by scanning the inventories and pallets while moving through the warehouse. The operators will receive feedback from the scanning in real-time which the result will be sent directly to the warehouse manager or uploaded into the WMS.

Goods-to-person Picking Robots

The robot will move around the warehouse using trackless navigation guided by QR codes located on the floor, carrying the shelves stacked with different products to a floor assistant, retrieves and move racks to the pick stations for order picking. ABC analysis is used in arranging the mobile racks with fast-moving goods to the most appropriate locations.

Automated Guided Vehicles (AGVs)

Automated guided vehicles (AGVs) are driverless load carriers that moves independently throughout a warehouse. Coordinated by a blend of programming and sensor-based direction frameworks, they move in an anticipated way with controlled acceleration and deceleration and are incorporated with programmed hindrance identification guards which provide safe movement of loads. AGVs moves stock to picking locations accessible to pickers, making the order picking process more efficient.

Machine-2-Machine Technology (M2M)

M2M revolution has significantly evolved into an advance system that will monitor and organize all components of warehouse operation. When combined with warehouse management system (WMS), the new version of M2M system is making it easier to oversee all hardware in the warehouse. It also collects and share information that support operational strategies and fast track the next course of action.

Order Fulfilment Technologies

  • Pick-by-Light System

It functions by using special lighting to lead warehouse assistant to the item zones which makes it much easier for the worker to knowwhich item to pick. It is also flexible with the ability to plan, manage and segregate orders picked.

  • Put-by-Light System

This system guides warehouse assistant on the steps to apportion items in a warehouse for order picking. This method is excellent for picking from mass stock, such as, the retail warehouse for clothing, outdoor supplies and etc.

  • Vision Picking System

The smart glasses provide visual and voice instruction and information on the location and allocation of the items which guarantees total error-free picking. It allows the warehouse assistant to access data while freeing them from any handheld gadgets.

Supply Chain Ads

Integration of WMS and TMS Technologies

Both WMS and TMS are software applications which originally operates alone. TMS is a logistics platform that allow users to manage and optimize the daily operations of their transportation fleets and WMS is designed to support and optimize warehouse functionality. To ensure on-time delivery of goods, the ultimate goal is to integrate TMS and WMS.With the right technology system TMS and WMS can be integrated into a single-source engine to share data, foster communications and provide network visibility.The merging of both systems allows real-time inventory visibility, improves shipping and receiving cycle times, promote shipment and inventory accuracy and also minimize lead-time variability.

Enterprise Resource Planning (ERP)

ERP system is a software that helps company to optimize their entire business processes and has the ability to interface with TMS, WMS and the auto storage retrieval system. It allows both TMS and WMS to work together more effectively. The ERP system will be the software to enhance the entire process flow.

With these systems integration, companies significantly improve supply chain execution and profitability. They are also able to make better logistical decisions and create cross-departmental workflows, such as cross-docking.


The purpose of cross docking is to shorten the shelf storage time of stocks in the warehouse. Cross-docking helps to transport inbound goods quickly to the outbound carriers that will deliver the stocks to the distribution centres.WMS is necessary for running a successful cross-docking operation.

A cross-docking WMS application will benefit from the following innovations:

  • Electronic Advance Ship Notice (ASN) Transmission
  • Barcode Scanning
  • Parsing ADC devices
  • Incoming Freight Management
  • Business Intelligence
  • Disaster Recovery
  • Workforce Planning Capabilities

Cross-docking is most advantageous for companies who transport large quantity of goods by consolidating the shipments from various suppliers and ship them to their customers via the best route.


Technologies play an important role in the total integrated logistics solution, especially system integration. Providing and sharing of accurate and timely data or information will helps businesses to improve on their operation efficiency, better cost management, transparency and improved customer service. The use of ERP, WMS, TMS and other technologies application will enhance the entire business processes.


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About the Author: Yap Meng Kuan has substantive years of experience in freight forwarding, import and export trading and is currently working in a manufacturing company handling all shipping matters. She is a member of the Singapore Institute of Purchasing and Materials Management (SIPMM). Meng Kuan completed the Diploma in Logistics and Supply Management (DLSM) on June 2020 at SIPMM Institute.