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About the Author: Jason Ng is currently a planner and was previously an Engineer on Reliability and Inspection. He has developed a keen interest on the use of big data and artificial intelligence. He is a qualified member of the Singapore Institute of Purchasing and Materials Management (SIPMM). Jason holds a Bachelor of Engineering degree from Nanyang Technological University, and he is completing the course on Graduate Diploma in Supply Chain Management (GDSCM) at SIPMM Academy.